Return And Refund Policy

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Make sure the item you wish to exchange or return is in perfect conditions, meaning, it cannot show any evidence that it has been used and must contain all the labels. Items that show signs of use, do not have label or invoice cannot be exchanged or returned.


Refunds (if applicable)
You can contact us for refund or exchange within 14 days!

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact us at sexshopcy@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sexshopcy@gmail.com or call us(go to contact us section.


Shipping
To return your product, you should contact us first for forther instructions

Important note: If you decide to send us an item back, whether you are exchanging or returning, without first contacting us, you will be 100% responsible for all fees, damages or possible loses.